At Grimaster, we strive to ensure that our product availability is accurately reflected on our website. This Inventory Policy explains how we manage stock, backorders, and product availability for our customers.

Product Availability

  • All products listed on our website are subject to availability.
  • Product stock levels are updated in real-time.

Out of Stock Items

  • If a product is out of stock, it will be marked accordingly on our website.
  • Customers cannot purchase items that are out of stock.
  • For popular products, you may subscribe for back-in-stock notifications (if available).

Backorders

  • Backorders are not accepted unless explicitly stated on the product page.
  • If a backorder is accepted, estimated shipping and handling times will be clearly communicated.

Inventory Updates

  • Inventory levels are monitored regularly to prevent overselling.
  • In rare cases, if an item is no longer available after purchase, we will notify you immediately and issue a full refund.

Order Fulfillment

  • Orders are fulfilled on a first-come, first-served basis.
  • Handling time: 1–3 business days
  • Delivery time: 3–5 business days

For tracking your order, please visit:
https://grimaster.shop/track-order/

Contact Information

For questions regarding product availability or inventory, contact us:

Grimaster
📍 35 Willie St, Lowell, MA 01854, United States
📧 grimaster.shop@gmail.com
📞 +1 978 866 9305
🌐 Contact Page: https://grimaster.shop/contact-us/